Terms & Conditions

By accessing or using CloudXen's services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms applicable to specific services you use.

You must be at least 18 years old and legally capable of entering into binding contracts to use our services.

You are responsible for maintaining the confidentiality of your account login credentials. You agree to notify CloudXen immediately of any unauthorized use of your account.

CloudXen provides cloud hosting, domain management, business banking tools, and related digital infrastructure services. We reserve the right to modify or discontinue services at any time with or without notice.

• All fees are billed in advance on a recurring basis.
• CloudXen offers a 7-day money-back guarantee on new hosting plans.
• Payments must be made before the due time. Even a delay of 1 hour may result in immediate service suspension or permanent termination. Please ensure all invoices are paid on time to avoid service disruption.

You agree not to:

• Interfere with or disrupt our infrastructure or services.
• Use our services for any unlawful, harmful, or fraudulent activity.
• Upload malware, spam, or copyrighted material without permission.

Your data is protected under our Privacy Policy. CloudXen implements strong security practices, but we do not guarantee that our services will be completely secure from unauthorized access.

We offer a 99.99% uptime guarantee. Scheduled maintenance and events beyond our control are excluded from this guarantee.

CloudXen may suspend or terminate your account if you breach these Terms. You may also cancel your account at any time from your user dashboard.

CloudXen is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

We may revise these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.